Advanced Video Collaboration Technology Gives Patients Immersive and Highly Secure Remote Health Care Experiences Comparable to In-Person Doctor Visits

ATLANTA and SAN JOSE, Calif., March 1, 2010 – At the Healthcare Information and Management Systems Society (HIMSS) Conference in Atlanta today, Cisco announced the availability of the Cisco HealthPresence™ platform. Cisco HealthPresence is an advanced, care-at-a-distance technology platform that allows patients to connect with doctors and clinicians for health care consultations in ways never before possible.  Traditional telemedicine or telehealth approaches have focused mostly on the problem of physical access to medical care.  Cisco HealthPresence addresses four additional key health care delivery challenges:

  • Capacity (the scarcity and productivity of clinical expertise)
  • Collaboration (one patient with many clinicians, many providers with many providers, and many patients with many patients)
  • Information exchange (the ability of participants to share and view vital health information)
  • Personalization (engaging patients in ways that make them more active participants in consults)

Cisco HealthPresence extends and expands access to health services and quality care. HealthPresence creates new, streamlined clinical encounters by integrating two technology innovations: Cisco TelePresence™ and Cisco® Unified Communications. With high-definition video, clear audio and connected medical devices, Cisco HealthPresence supports collaboration and personalization rarely accomplished in traditional face-to-face consultations. Patients in HealthPresence encounters can see images and listen to sounds from a variety of diagnostic devices, such as digital stethoscopes, actively participating with what clinicians see and hear.

Beginning with HealthPresence trials in 2008, patients have described how the immersive video experience, along with the real-time transmission of physiologic information, draws them into the medical encounter.  At the same time, clinicians report more effective patient management with HealthPresence. Equally important, HealthPresence allows multiple members of a patient’s care team to simultaneously participate in consultations, creating new ways to deliver and coordinate care. This is a significant innovation from typical point-to-point telemedicine solutions and even traditional in-person medical examinations.  With HealthPresence, primary care physicians and specialists, care managers and rehabilitation therapists, family members, and caregivers can all participate in treatment and care planning. These new capabilities are essential for information and communications technologies to play a vital role improving access to, and the affordability and quality of, health care.