Dell Healthcare and Life Sciences has launched a comprehensive Electronic Medical Records (EMR) solution that will allow hospitals to sponsor their affiliate small and medium-sized physician practices with an EMR solution that is synchronized with the hospital’s own health information system.

Aimed at accelerating the adoption of EMR solutions across hospitals and individual practices that provide care to the same set of patients, the Dell product is a modular, enterprise-class solution that is customizable to the specific needs of hospitals and the physicians in their healthcare community.

In the words of Dr. Jamie Coffin, vice president, Dell Healthcare and Life Sciences, “The U.S. healthcare system is suffering from a digital divide that we can no longer afford: patient information that is locked away in paper records; electronic medical records solutions that are beyond the reach of most physician practices and hospitals and physicians who share patients, but not patient information. With our hospital partners, we are knocking down EMR’s barriers to accelerate its adoption and in doing so, we’ll create the communities of practices and information-sharing infrastructure necessary to achieve reform priorities today and personalized medicine in the future.”

A very small percentage of physicians in the U.S. have access to a comprehensive EMR system due to several factors including, investment and maintenance costs. The modular, enterprise-class solution from Dell is designed to benefit hospitals and their affiliated practices at three levels – Cost, Complexity, and Connectivity.


As part of the U.S. federal government’s plan to reform the healthcare industry, healthcare providers who adopt EMR and achieve “meaningful use” by 2011 are eligible for bonus payments under the American Recovery and Reinvestment Act (ARRA). The Dell EMR solution offers financing options that minimize physician up-front and out-of-pocket expenses until ARRA reimbursement begins. A monthly lease option during the reimbursement period is also available.


The installation process of an EMR system may seem daunting to a small or medium sized practices with limited resources. The Dell EMR solution offers a hosted services option to simplify technical configuration requirements and reduce maintenance costs. It also comes with practice management software and a portfolio of services such as practice and site assessments, practice readiness and workflow requirements, physician and staff training, and 24/7 support via  Dell’s ProSupport EMR Helpdesk.


Secure exchange of relevant patient data is a mandate for securing ARRA funding. The Dell EMR solution connects hospitals and their affiliate ambulatory physicians through a secure Health Information Exchange (HIE) hosted by the hospital or by a Dell partner, enabling more coordinated treatment through shared patient care information.

Already installed in hospitals such as Tufts Medical Center, MA and Memorial Hermann, TX, the Dell EMR solution is expected to provide a much needed boost to better coordinate patient care through digital patient information shared across healthcare providing services.

As summarized by Judy Hanover, IDC Health Industry Insights Analyst, “EMR has existed for nearly 20 years, but cost, complexity and other barriers have kept it beyond the reach of physician practices and many hospitals—the frontline of our healthcare system. The federal government has provided financial incentives and now it’s time for the industry to address other barriers. Dell has introduced one of the first, comprehensive solutions for hospitals and their affiliated ambulatory providers.”