For years and years the electronic health records system (EHR) field has been growing.  As the healthcare industry continues to expand and launch new and innovative approaches to medicine, the EHR niche continues to meet the demands of viable growth in the health records arena.

However, there are still medical professionals who have reservations about making the switch.  No clear-cut answers have been given regarding the usability of an electronic medical records software system until now.  Experience, testing and long-term use have now revealed the usability benefits of an EHR and we have detailed these below.  In an effort to determine the usability of this kind of software system, it is important to evaluate the benefits listed and determine if they will be of use to your health office or medical center.

Enhanced Communication

One of the most discussed about benefits of implementing an EHR system is the improved communication between the physician and the patient.  In an effort to evaluate the usability of an electronic health records system software package, streamlined communication should be assessed.  There should be capabilities involved that allow the patient, nurse and doctor to communicate with one another in an effort to improve patient care and provide effective communication.

Communication possibilities may arise when a patient calls the office to refill medication or request a refill on a prescription.  At first, there is communication that takes place between the patient and the nurse.  Through an effective EHR system, communication can be sent to the doctor via urgent e-mail or message, and the doctor may either approve or deny the request.

Phone messaging can be handled the same way to ensure excellent communication.  A common problem in any doctor’s office is that the physician often misses calls.  In order for a doctor to receive every important call, a nurse or staff member can send an instant message to the doctor via e-mail or messaging to ensure that the doctor receives the call.  The doctor can evaluate if the call is urgent and needs immediate response.

The Bottom Line

Every office is looking for an improved bottom line and money can always be saved with an electronic health records system.  One of the most important evaluation tools in determining if an EHR system is right for your medical office is to examine the bottom line offers.  There are a number of ways that an EHR can help save and make money.

The main way to save money is to reduce costs when filling out and storing information over long periods of time.  Not only are storage fees reduced to nothing, but man-hours billed in manual preparation are also reduced.

Medical mistakes can be costly and primarily occur because of poor paperwork completion, processing and handling.  This added cost can be strategically eliminated through the use of an EHR system.  When an EHR system is used the right way, little to no transcription work is required.  This is a key element for choosing the right electronic health records system.