Before implementing an EHR, make sure to observe the way your medical practice runs. Review your daily tasks, and in what order you complete these tasks. Every EHR has its own workflow, and whether you believe that it is good or bad, it must be compatible with how you currently run your medical practice. This way, you are able to select EHRs that you can relate to, and not be entirely overwhelmed in learning a completely different workflow.

Workflow can be considered tools that are used to automate the handling of documentation, assignments, letters and audit trails.

Workflow features include:

  • The ability to view all faxed or uploaded documents in one location relating to an individual patient.
  • The ability to view an audit trail of all documents that have been viewed internally or released externally.
  • The ability to view the location of a patient while in the practice from the time of check-in through check-out.
  • The ability to create an assignment for each staff member and track it to completion
  • The ability to process the patient’s initial visit information without creating any paper documents using a kiosk, digital pen, tablet or PC in the waiting room.
  • The ability to automatically generate practice specific letters and forms.