PeakPractice
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3.3 (2) |
1
Address
Three Ravinia Drive
Atlanta, GA 30346
Eclipsys PeakPractice™ a single application health IT solution provides functionality for patient portal and kiosk Electronic Medical Records (EMR) Practice Management (PM) and Inventory Management. Eclipsys PeakPractice uses the latest Microsoft technology (.NET) to provide a user-friendly environment and enhance workflow. Eclipsys PeakPractice is an award-winning application that supports large and small practices and meets the needs most medical specialties. Note the product has the CCHIT status of 2008 Certification. Eclipsys PeakPractice is a scalable EMR/PM solution that can be delivered via our hosted service model or run on-site in your own environment. You decide what delivery model works best for your practice based on your financial and operational requirements.
User reviews
Average user rating from: 2 user(s)
PeakPractice - Not ready for prime time
Reviewer Details
Title: President
Specialty: Physical Medicine & Rehabilitation - Pain Management
Number of Physicians: 1
August 15, 2010
Top 50 Reviewer
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User Comment
The original software (Bond Clinician) was purchased by MediNotes, who was purchased by Eclipsys, who was purchased by Allscripts. With each acquisition, the development team and training team has been shuffled around. This system was delivered with absolutely nothing implemented. Everything had to be built from scratch. The training period took 6 months (on their calendar.) We went live with the pratice manageer about a month prior to going live on EMR.
After 3-4 months of sending statements to patients and not getting anything back, it was discovered that that portion of the program was not "turned on." Once that was activated, statements only went out randomly, causing significant delays with collections.
The system cannot fax out reports to anyone but the referring physician. ie, if you are a consultant and wish to send a copy to the primary care doc, you are out of luck. On the day after go live an executive decision was made to NOT use the EMR function of the system.
Templates can only accomodate a limited number of options (2-3 levels deep).
Duration of Use
7 to 12 Months
Duration of Implementation / EHR
1 to 6 Months
Duration of Implementation / PM
7 to 12 Months
Purchased from
Value Added Reseller (Please specify who in Next Field)
Cost
$20K with $6500 training
Does it Improve the Quality of Care
No
Relationship to Manufacturer - If Any
None
Pros
Very pretty to look at
Seamless interface with RealMed for verification
PDF forms completion is a nice feature
Lots of features... that seem really nice
Cons
NOT READY FOR PRIME TIME
Lots of features... that do not work, or that no one at Eclipsys knows how to make work.
Statements go out randomly - some get sent, some don't - very hard to deal with from a collections standpoint.
Totals on reports of accounts from the same month will vary if generated at different times, and accounting nightmare.
Document management system is almost non-functional - extremely slow and cumbersome to use.
Questions in templates can only accomodate a limited number of levels
System delivered with ABSOLUTELY NO content
PDF forms completion allows database elements to fill in PDF forms (scanned forms), while the database elements available appear complete only about 35% are implemented and work... when we went through and upgrade, they deleted a database element which broke existing implemented forms.
Do you Recommend?
No
Eclipsys PeakPractice
Reviewer Details
Title: Dr.
Specialty: Pediatrics
Number of Physicians: 1
User Comment
I'm very excited about Eclipsys' new "Helios" platform and the changes coming for PeakPractice. Very innovative and future-friendly.
Duration of Use
3 Years or More
Duration of Implementation / EHR
More than 3 Years
Duration of Implementation / PM
1 to 3 Years
Purchased from
Manufacturer
Cost
It has been quite a while since purchase. Pricing is within industry norms.
Does it Improve the Quality of Care
It does. Workflow changes, as with all EHRs, are phenomenally challenging, but once flows improve with new process patterns becoming SOP, the quality of information flow and access increases dramatically.
Relationship to Manufacturer - If Any
Have since become friends, but no financial relationship has ever existed.
Pros
Beautiful. Progressive development team. Great people behind the product. Customizable. Lots of bells and whistles.
Cons
Massive. Lots of bells and whistles. Hard to wrap your brain around the entire offering and the vast capabilities of the product. (With time and gradual broadening of experience, this "con" fades.) Still some programming glitches and grammatical issues scattered deep within, though these are diminishing.
Do you Recommend?
Yes