Duration of Use

3 Years or More

Duration of Implementation / EHR

1 to 6 Months

Purchased from

Manufacturer

Cost

Cannot recall the initial cost- I started with Soapware many years ago at the early stages of development

Does it Improve the Quality of Care

It has clearly impacted the quallity of care- it facilitates the implementation of guidelines and the monitoring of patient response to therapy as well as preventative healthcare-monitoring.
It is also an amazing teaching tool.

Pros

Very flexible: use/implementation can be at whatever speed is most comfortable. The depth of implementation can be accomplished in a stepwise fashion. New staff can be rapidly trained-due to the online training features. Increase integration with addition of modules. Rapid online help response-and a very knowledgeable staff.

Cons

The only con I see is related to the degree of flexibility-the smart text-and template features- are somewhat complicated- however it is this feature that makes this the most flexible EHR I've worked with

Do you Recommend?

Yes

Duration of Use

3 Years or More

Duration of Implementation / EHR

More than 3 Years

Duration of Implementation / PM

More than 3 Years

Purchased from

Manufacturer

Does it Improve the Quality of Care

Yes

Relationship to Manufacturer - If Any

None

Pros

While cusomization might takes time to mature, once done, it is a breeze to us. Most importantly, you are able to achieve any customization that suites your practice.

Cons

With the current version, no. Old versions have technical issues that negtively impact the ease of use of the program.

Do you Recommend?

Yes

Duration of Use

3 Years or More

Duration of Implementation / EHR

1 to 3 Years

Purchased from

Manufacturer

Relationship to Manufacturer - If Any

beta tester

Pros

reasonable price
ease of use
mission driven company

Cons

maybe a little behind on bells and whistles

Do you Recommend?

Yes

Duration of Use

7 to 12 Months

Duration of Implementation / PM

Not Applicable

Purchased from

Value Added Reseller (Please specify who in Next Field)

Pros

Full EHR with all the needed parts.

Cons

Horribly complicated templates. Impossible for us to customize to our satisfaction. We found them so bad that we've abandoned the system. We complained to the company and got little assistance.
Must use Xlink to tie in with billing software.

Do you Recommend?

No

Duration of Use

3 Years or More

Duration of Implementation / EHR

Less than 1 Month

Duration of Implementation / PM

Not Applicable

Purchased from

Manufacturer

Cost

licensed per doctor not user. Varies depending on version. From $1000 to $5000 Also offers online hosted version.

Does it Improve the Quality of Care

Yes

Relationship to Manufacturer - If Any

None

Pros

Easy to use. Very customizable by end user. Continuing to grow, upgrade and adapt to changing medical environment. Support is great when needed.

Cons

Does require some user customization for greatest efficiency.

Do you Recommend?

Yes

Duration of Use

3 Years or More

Duration of Implementation / EHR

More than 3 Years

Duration of Implementation / PM

More than 3 Years

Purchased from

Manufacturer

Pros

awesome .. great eRx feature ... very customizable ... it is still a work in progress.... so a few bumps along the way ... BUT, no other EMR can match functionality or value or excellence in support staff ....

Cons

it is still a work in progress.... so a few bumps along the way ..

Do you Recommend?

Yes

Duration of Use

3 Years or More

Duration of Implementation / EHR

More than 3 Years

Duration of Implementation / PM

More than 3 Years

Purchased from

Manufacturer

Cost

Depends on the version purchased, but between 2-5k

Does it Improve the Quality of Care

Yes

Relationship to Manufacturer - If Any

None

Pros

Very robust EHR for not a lot of money. This is a very sophisticated program, and once you understand the degree of structured data input which is possible with it, you understand why it will be the leader in "Meaningful Use" within the field. There is a great deal of ability to customize the program to meet specific needs. The program is designed to evolve with time and meet the changing standards of 'meaningful use', etc. The technical support team is a pleasure to work with - very attentive, able to stream into your system so you can demonstrate any problem you may be having, and usually can solve the problem immediately. There is also a very active user forum website, with many users who are extremely familiar with the program and eager to assist each other with 'learning the ropes'. The company website also has several videos demonstrating particular aspects of the program, and they have a Wiki site (SOAPedia) which gives extensive documentation of how to implement and use SOAPWare to its potential. Also, the company is extremely receptive to customer feedback on how to improve the program, and they actually respond to our suggestions and requests!

Cons

There are several features which are still actively being developed which still require better documentation as to how to use them.

Do you Recommend?

Yes

Duration of Use

3 Years or More

Duration of Implementation / EHR

Less than 1 Month

Purchased from

Manufacturer

Relationship to Manufacturer - If Any

none

Pros

Great value, fairly easy to learn, lot of very customizable features.
We expect this product to help us meet 'medical home' requirements and 'meaningful use' requirements.
Very helpful training staff and support.

Cons

This is probably not the easiest product to get started on only because you need to be able to do a lot of the customization yourself. But for those with an interest and the time to prepare, it provides a great product at a very reasonable price. It is probably not the best software for someone who expects everything to run to their specifications 'right out of the box'.
In some ways the product is still under development, some features not quite 'ready for prime time'

Do you Recommend?

Yes