http://www.ehrscope.com/reviews/ 136-68 http://www.ehrscope.com/reviews/ehr-software/primesuiter-2011.html This was a terrible experience for our office- After 3 weeks we had to go back to our old service- The PMS was much more complicated than our prior service- My Payroll overhead increased from the increased steps to do everything , I was lucky not to loose my front office staff. the EMR also was more complicated- For example It took 5 min. to write a referral with their emr- - it took 20 sec. with our old service- the training was very expensive- 180$ an hour- and each physician had to be trained one on one- not in a group- as with our prior system. We ran through our budgeted training of $25000 in roughly 3 weeks- and we even cancelled out last week of scheduled training. We weren't allowed to call support when the system malfunctioned without our trainers approval- and it would take hours to get a hold of a trainer to auth the call. One time our system was down for a 1/2 a day waiting for the approval to call support- When we sent in our cancellation- we received no response from the company after 4 months- even though we have ultimately sent them 3 certified letter- It was as if we didn't exist. Stay away from greenway- I feel there product is not as easy to use compared to other systems and I have real concerns about there business ethics. ]]> Sun, 18 Dec 2011 03:39:21 -0600 136-37 http://www.ehrscope.com/reviews/ehr-software/primesuiter-2011.html The best system I have seen and I am happy with Greenway very much. MDS was a great company to deal with and made the transition smooth. ]]> Thu, 27 May 2010 16:28:10 -0500