The Importance of a Cultural and Operational Assessment in EMR/EHR Success

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When EMR/EHR implementation fails, many are quick to point fingers at the operating system itself, and make rash conclusions that all health IT is inherently “bad,” destined for failure. However, technology may not be the only thing at fault here. Human variables can strongly influence the success or failure of EMR/EHR implementation. The most common of these human variables is neglecting to complete a thorough practice/medical facility cultural and operational assessment prior to EMR/EHR selection and implementation.

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Unsuccessful EHR Installations

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We read and watch EHR user testimonials about how successful the EHR is in the physician’s medical practice.  However, we never hear about unsuccessful EHR installations.  Are there many EHR failures?  If so, why do we not hear about them? Continue reading: Unsuccessful EHR Installations