Training and change management are constant and never-ending cost components of EMR technology. Studies have shown new staff needs training for basic computer skills aside from the EMR application itself. Devices such as scanners and fax servers are essential for EMR implementation, however if the practice doesn’t currently utilize these devices, staff needs training on them. Being a major application, the EMR software possesses multiple new functions entailing constant repetition of training over a long time frame allowing staff to master its use. Yet initial trainings from EMR vendors are very limited and in the long run clinics discover additional training is needed.
Failure for new EMR implementations nationwide has been largely attributed to inadequate training. By avoiding the 8 Fundamental Sins of EMR Trainings, clients would learn the most cost-effective way to train staff and improve investment return.