ARMONK, N.Y. – April 23, 2010 – IBM (NYSE: IBM) today announced that it has signed a business process services agreement with athenahealth, Inc. (NASDAQ: ATHN) a leading provider of Internet-based business services for physician practices. The engagement will enable athenahealth to focus its resources on simplifying and improving administrative and reimbursement processes while reducing staff workload, allowing physicians to focus on delivering higher quality care to their patients.
As part of the agreement, IBM will provide voice, data and administrative support for athenahealth in the areas of revenue cycle management such as ensuring timely physician reimbursement for the services they provide, and clinical data management services including data entry processes for information such as lab reports and physician’s orders. IBM’s expertise in these areas, based on hundreds of client engagements with health insurance plans and healthcare organizations worldwide, makes it uniquely qualified to support athenahealth’s business processes and provide innovative tools and methods along with an expanded capability to scale in support of growing service demand.
Continue reading: Athenahealth Taps IBM to Streamline Back Office Processes, Improve Data Capture for Physicians